Telus WAP outage

It appears as if there’s currently an issue with Telus WAP service on both CDMA and HSPA networks.
Upon launching the web browser, users will get a “403 forbidden” error message. Some users are also getting “invalid proxy” error messages.
Based on the conversation with the Telus customer service rep, Telus has identified the problem and [...]

Telus Network Outage

Telus is currently experiencing a network wide Data and SMS outage in Ontario on CDMA and IDEN (Mike) networks.
Most users affected will see lower case 1xev instead of the normal 1XEV.
Telus Blackberry users will not be able to send or receive email, BB Messenger, PIN, Facebook messages.
UPDATE: As of 9:53AM, the issue should be resolved.
A [...]

4 hour 3G outage in Toronto for Bell and Telus

Many Telus and Bell 3G (Apple iPhone, Blackberry Bold, HTC Hero) users experienced a 4 hour outage in the Greater Toronto Area yesterday.
Service was resumed last night. The cause of is the issue still remains unknown, but Telus says it was caused by a “3rd party vendor”.
All users are advised to perform a soft reset [...]

Videotron E-mail on Telus iPhone

Here’s instructions on how to setup e-mail so that you are able to send/receive e-mails using shaw e-mail accounts while on WiFi and/or Telus 3G.

Turn ON and connect to WiFi.
Setup the Videotron e-mail using Videotron ’s outgoing mail server as SMTP (relais.videotron.ca).
Test in and out going e-mail using Videotron e-mail account on WiFi.
Turn OFF WiFi
Add [...]

Send/Receive Shaw e-mail on Telus iPhone using 3G and/or WiFi

Here’s instructions on how to setup e-mail so that you are able to send/receive e-mails using shaw e-mail accounts while on WiFi and/or Telus 3G.

Turn ON and connect to WiFi.
Setup the Shaw e-mail using Shaw’s outgoing mail server as SMTP. (Refer to Shaw’s website )
Test in and out going e-mail using Shaw e-mail account on WiFi.
Add [...]

Telus Motorola Milestone coming Feb 18

What we’ve known for weeks thanks to the online rumour mill, has now been confirmed by Bestbuy’s website.
It appears as if Telus will be relasing the Motorola Milestone with Google’s Android 2.0 operating system on Feb 18, 2010.

Telus PDA Pay Per Use Rate Decrease

On Feburary 1st, Telus Mobility reduced its Pay Per Use Data Rate for PDA devices.
This only applies to  PDA users (iPhone, Windows Mobile, Palm, Android) and NOT Blackberry users with the free Pay Per Use data feature.
Old PPU Data Plan
$30/MB for data
New PPU Data PLan
$3/MB for first 5 MB, then $1/MB thereafter.
Blackberry PPU Data Plan
$30/MB [...]