Videotron E-mail on Telus iPhone
Here’s instructions on how to setup e-mail so that you are able to send/receive e-mails using shaw e-mail accounts while on WiFi and/or Telus 3G.
- Turn ON and connect to WiFi.
- Setup the Videotron e-mail using Videotron ‘s outgoing mail server as SMTP (relais.videotron.ca).
- Test in and out going e-mail using Videotron e-mail account on WiFi.
- Turn OFF WiFi
- Add secondary outgoing mail servers.
- Settings > Mail, Contacts, Calendars
- Click on the e-mail account that was setup in step 1.
- Click on the Hostname (relais.videotron.ca) under Outgoing Mail Server (SMTP)
- Click on “Add Server…” under Other SMTP Servers Example:
Hostname: relais.videotron.ca
Username: blank
Password: blank
SSL: Off
Port: 25 - Add smtp.telus.net as an Other SMTP server (You will have 2 records of relais.videotron.ca — Primary and Other)
- Settings > Mail, Contacts, Calendars
- Click on the e-mail account that was setup in step 1.
- Click on the Hostname (smtp.telus.net) under Outgoing Mail Server (SMTP)
- Click on “Add Server…” under Other SMTP Servers Example:
Hostname: smtp.telus.net
Username: blank
Password: blank
SSL: Off
Port: 25 - The KEY STEP! Turn the Primary Server — OFF
You should now have multiple “Other STMP Servers” with the ON status and the Primary SMTP server status must be OFF! - Test using WiFi ON and OFF and you should be able to send/receive e-mails without problems!
